About us / Vision and principles
Our values guide the way we do business
Our vision is to be your advisor for all insurance sectors and being able to offer you a service of excellence. We want to be the specialist at your service for all things insurance, solving your problems and helping you save time and money.
With the transfer of the insurance mandate which does not involve any cost and constraint, you have the privilege of getting good results with immediate effect – we provide a unique blend of independence, professionalism, integrity, friendliness, efficiency, transparency, innovation and continuity.
We set the highest goals and give you the assurance that we live out our values in everything we do – with passion and determination, in accordance with the trust that you have given us.
Respect and trust are the most important values for us; we are committed every day to making sure that these principles are given in our service to you.
“I entrusted the management of my insurance to Ares Pagnamenta. Ares immediately showed great preparation and knowledge of the sometimes complex subject. Recently I suffered material damage and I turned to Ares who advised me how to proceed with the reimbursement request. He forwarded the claim to the insurance company, he was informed about the state of the case and he kept me updated on the progress of the case. Ares followed the claim from the beginning to the end and everything was resolved in the best way and with my full satisfaction. I can say with pleasure that Ares is a consultant and a concrete person who takes care of the client and follows him with professionalism and great competence. Personally, I will not hesitate to refer and recommend Ares Pagnamenta.
Performance driven
- Strive to achieve exceptional results
- Deliver on time and to the required quality
- Never give up until the job is done
Innovative
- Develop alternative strategies and solutions, ahead of our competitors
- Think laterally, anticipating issues and propose solutions
Professional
- Act with honesty, integrity and transparency
- Treat customers fairly
- Ensure transparency is integral to everything we do
- Manage conflicts of interest
Proactive and dynamic
- Constructively question the status quo and deliver effective solutions
- Embrace change
- Develop clear and realistic plans to achieve agreed objectives
Service excellence
- Exceed expectations
- Consistently set, review and meet challenging standards
- Utilize all expertise, in all locations, to design the most effective risk transfer solutions possible
Independence
- Select appropriate partners and markets for our clients best interests
- Freedom to express opinions
- We welcome different views, cultures and working practices